Around the world, we’re keeping our promise of caring for children and their families, working to keep people safe and healthy amid the pandemic. The delivery of
healthcare will look very different in the future and the communities we
serve will need us more than ever.
Our Global Response to the COVID-19 Pandemic
- Supporting healthcare workers and hospitals: We’re helping frontline health workers stay safe, nourished and empowered to better serve their patients by providing life-saving supplies and equipment, as well as remote training to bolster their response.
- Ensuring the health and wellbeing of patients and their families: We’re providing nutritional assistance, hygiene kits and virtual health services to support people and their health needs so they can thrive.
Caring Never Stops
Create Hope For Tomorrow
If you can, when you can, help us keep our promise to care for children and create hope for tomorrow.
Fortifying the Frontline
The pandemic has placed enormous stress on health workers and hospitals everywhere. Where health systems were already stretched beyond capacity, the strain can threaten their ability to effectively combat COVID-19.
By redirecting life-saving supplies such as gloves, masks and gowns from our care centres and warehouses, we’re keeping health workers safe from the virus.
Donations of personal protective equipment are being distributed around the world by our teams in Bolivia, Ghana, Guatemala, Honduras, Italy, Mexico, Morocco, Nicaragua, Panama, Paraguay, Peru, South Africa, Egypt, Jordan, Madagascar, Democratic Republic of the Congo, Kenya, Mozambique, Ethiopia, Rwanda, Malawi, Philippines and Vietnam.
Health workers also need adequate equipment to care for their patients now and into the future.
The ventilators we’ve donated are helping COVID-19 patients breathe. Plans are also underway to remodel and outfit intensive care units of hospitals where we work in Malawi, Madagascar, Mozambique, Ghana, Kenya, Rwanda, Morocco and Egypt. Alongside our partners Diamedica, KidsOR and Lifebox, we purchased 168 oxygen concentrators and 200 pulse oximeters for hospitals in Malawi, Madagascar, Mozambique, Ghana, Kenya, Rwanda, and Morocco.
Education and training are core components of Operation Smile’s work and critical to our pandemic response. We’re delivering essential basic life support training through distance learning, and leading virtual seminars to address challenges facing health workers in low- and middle-income countries so they can be better prepared to battle the virus.
Messages for Healthcare Heroes
We have been inundated with messages of encouragement and support for our brave medical volunteers who are on the frontlines in the fight against Covid-19 in the UK, working to keep us safe.
We’ve entered a new reality. The way we work will change drastically to enhance infection protection and control protocols. We’re strengthening our standards and continually evaluating the quality of care we deliver, so our patients receive the best possible results.
Continuing our commitment to patients
Around the world, we’re supporting patients and their families in new ways, caring for their health and safety through this uncertain time.
In Managua, Nicaragua, we’re connecting patients who have received surgery with virtual speech therapy and psychosocial services over the internet and phone. Speech Therapist Scarlette Gomez said that the virtual sessions are both highly effective and appreciated by patients and their families.
A COVID-19 Conversation
This virtual event series features subject matter experts from our teams around the world, discussing various aspects of our global COVID-19 response, and answering your questions live.
“Thanks to Operation Smile for supporting my son in doing speech therapy online, so he can continue improving his speech,” speech therapy patient Isaias’ mother said. “Thanks to Dr. Scarlette for her support, and I hope they continue supporting us as they always have.”
Plans are currently underway to expand our virtual consultations across Latin America and the Caribbean region.
In Ethiopia, Rwanda, Ghana, Malawi, Madagascar, Honduras, Nicaragua, Venezuela, Dominican Republic and Guatemala, we’re ramping up nutritional support for patients suffering from malnutrition or food scarcity in their communities, worsened by the pandemic. These are individuals whose lives are at risk because they’re unable to grow strong enough to receive surgery safely. Hundreds of cases of fortified, nutritive peanut paste, known as ready-to-use therapeutic food (RUTF), will be distributed to patients and families who need them.
As part of an “Extra S’Miles” campaign in Madagascar, we’re travelling across three hard-hit areas to bring patients packages of food, hygiene items and washable masks. The packages include enough food to feed a family for two to three weeks.
In India, we partnered with the Inga Health Foundation and local governments in Mumbai and Durgapur. There, we distributed food and personal hygiene items to 700 families and workers in the informal sector who are being hit the hardest by a nationwide lockdown.
“We want to stand beside communities that we serve. We are still in contact with our patients, and we are looking at opportunities to reach out to more people.”
—Operation Smile India Executive Director Abhishek Sengupta
Around the world, our volunteers and staff are reaching out to as many patients and their families as they possibly can. We’re letting them know that once it’s safe to do so, we’ll be there for their cleft care needs as we were before the pandemic.
A message from our co-founders
We’re committed to helping however we can in the global COVID-19 response, and we’ll remain agile to address new needs as they arise.
We’re building a stronger, more prepared organisation to fully meet tomorrow’s essential surgical needs and care for patients and their families.